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I have seen several articles on the site that speak of project communication.
I have not, however, seen anything on the accountability of the management and the organization in the context of communication. There are cases giving the need to communicate. However, none of them speak of accountability w.r.t. communication.
Is there a model that reinforces accountability in the context of communication? This also relates to decision making and leadership. A particular soft issue that is important here is that of culture. Because the understanding of accountability differs from culture to culture. I have seen this in Europe, US and in India.
Does anyone have had experience in getting these forces together? Can anyone share with the specific steps they took to implement such a system?
That would be very helpful.

I think the accountability to ensure effective communication within organisation is primarily that of the Management, particularly officials responsible at every level.
You have rightly mentioned that it largely depends on the organizational culture. If an organisation believes that there should be open, direct and honest communication at every level, there would be accountabilities at every stage.
Open communication should be inculcated as part of the culture and should be a way of life for organizations.

Are there any concrete steps that one can take to make this happen? Open communication is a subjective attribute...
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