Six sigma could be utilize to find out how many unsatisfied and ineffective training feedback received from the audience.
How to reduce negative feedback or increase usability of training provided and
How to match training programme with audience profile and expectation.
How the audience will be using the training materials and knowledge to their benefits. (Increasing effectiveness of the prorgramme.)
I hope this help....
4th August 2011 From India , Pune
It help in improving revenue, service, cost and risk management principles. In a nutshell, six sigma will help with tangible results on the services level in customer contact environment.
6th October 2011 From India , Delhi