Find attached a very basic presntation on the "5 Whys" theory - very basic and nothing complicated.
17th August 2008 From India , Mumbai

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File Type: ppt 5 Whys.ppt (209.0 KB, 2514 views)

Caution in applying "5 Why" :-
Five why’s is a Root Cause Analysis Tool that helps to get to the root of the problem fairly quickly; but if you make a mistake in "framing just one why" or "answering just one why", your entire analysis gets thrown off. If you make mistake earlier in the process (asking the first why or second why wrongly), you are going to be further off the root cause.

21st September 2008 From India , Madras
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