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We all know that HR is all about people. It deals with all employee issues making sure that Employee rights are not violated in the organization. It also supports management in promoting the corporate culture, business principles and many other decisions on Employee-Employer relations.
There are situations when employee issue puts HR into Dilemma: whether to support Employee or Employer esp when there are no Trade Unions and HR policies do not cover such situations.
To my mind HR should always keep the balance between 2 parties and maintain win-win approach. It is a very challenging job to stay objective so that to keep the balance without losing trust of both parties.
I would appreaciate if you share your views on the main principles HR should take into account in order to ensure win win approach.

From Kazakhstan , Almaty
To manitain a win-win approach for both the sides (Employer & Employee), the HR Professionals must be empathetic; in both ways & expalin the other persons situation & view from his angle.
Generaly people will not think in that perspective & we have to play a support role in bring these things to light.
Be an open minded person;who ever may be the other person, you have to face.

From India , Bangalore
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