The purpose for this Ethics Policy is to support a culture of openness, trust, and integrity in all American Heart Association management and business practices. A well-understood ethics policy requires the participation and support of every AHA employee and volunteer.
At the American Heart Association we are dedicated to working with our employees, volunteers, partners, vendors and Customers to reduce disability and death from cardiovascular disease and stroke. We are committed to conducting all of the AHA’s affairs and activities with the highest standards of ethical conduct. Our AHA Code of Conduct, outlined in our Human Resource Policy Manual, provides guidance for decisions and actions during our daily work.
We are committed to the responsible use of AHA assets, to provide accurate, complete and objective information, to respect the confidentiality of financial and other information, to act in good faith and exercise due care in all we do, to comply with all rules and regulations and to proactively promote ethical behavior.
The American Heart Association’s Code of Ethics is built on AHA values. As such, we acknowledge our individual responsibility to ensure our collective success by practicing and promoting the following values. These values reflect a shared view of how we want to operate and be seen by others.
We pursue our mission with honor, fairness and respect for the individual, ever mindful that there is no “right way” to do the “wrong thing.” We uphold the values of the AHA in every action and decision. We are committed to act in good faith, to comply with the rule of law and AHA policies and regulations.
We are dedicated to a single purpose, fueled by a diversity of thought and action. We serve responsibly as members of all the communities in which we live and work. Our intent is for our employees and volunteers to represent our diverse population, so we can maximize the relationship between our Customers and the AHA.
At the AHA we remain dedicated to our Customers and our cause. We hold ourselves to the same standards of excellence that make the AHA a premier organization. We are committed to discovery and continuous improvement in developing and implementing our programs, products, and services.
We believe that striving to be the best in our work, our relationships, our ideas and our services is the greatest demonstration of our pledge to Customer satisfaction. We are determined to do the best at what matters most. Our success depends on our employees’ and volunteers’ ability to deliver the consistent level of excellence expected by all who rely on us.
We value our AHA employees, volunteers, and Customers and treat them with respect as individuals. We operate in a climate of openness and trust in which each of us fully grants others respect and cooperation.
In an effort to support our mission, we are willing to take prudent risks. We strive to be proactive, innovative and creative in all we do.
Code of Ethics
The summary code of ethics includes the following provisions:
American Heart Association employees and volunteers must:
Be honest and ethical in their conduct, including ethical handling of actual or apparent conflicts of interest between personal and professional relationships.
Comply with applicable government laws, rules and regulations.
Maintain the confidentiality of information entrusted to them by the AHA or its Customers except when authorized or otherwise legally obligated to disclose.
Deal fairly with AHA Customers, suppliers, competitors, volunteers, and employees.
Provide constituents with information that is accurate, completely objective, relevant, timely, and understandable.
Proactively promote ethical behavior as a responsible partner among peers in the work environment.
Protect and ensure the proper use of company assets.
Prohibit improper or fraudulent influence over the External Auditor.
The AHA is committed to provide a work environment that values diversity among its volunteers and employees. All human resource policies and activities are intended to create a respectful workplace where every individual has the opportunity to reach their highest potential.
Employees are provided opportunities regardless of race, color, religion, gender, national origin, sexual orientation, marital status, age, veteran status, or disability. These policies apply to both applicants and employees in all phases of employment including, recruiting, hiring, placement, training, development, transfer, promotion, demotion, performance reviews, compensation, benefits, and separation from employment.
We will evaluate how we are living up to our code of ethics by requesting feedback on a regular basis from our employees, volunteers and Customers. We will provide all of our stakeholders a mechanism to report unethical conduct. We will begin with employee orientation and regularly communicate all of these expectations to employees and volunteers.
AHA employees, volunteers, contractors, and suppliers are expected to report any practices or actions believed to be inappropriate to their supervisor, another AHA leader, the Human Resources department, or via the AHA ethics hotline.
We are dedicated to 100 percent Customer satisfaction. We are devoted to developing “Customer enthusiasm” and are passionate about exceeding Customer expectations. We dedicate ourselves to anticipating the changing needs of Customers and creating timely, innovative and superior programs, products, and services.
Conflict of Interest
The underlying principle of “conflict of interest” is that employees and volunteers should avoid any activity, investment, or interest that might reflect unfavorably on the reputation of the American Heart Association.
As representatives of the American Heart Association, employees and volunteers are obligated to place the interest of the AHA, in any transaction involving the AHA, ahead of any personal interest or personal gain, and to disclose all facts in any situation where a potential conflict of interest may arise.
Employees and volunteers are expected to seek clarification of and discuss any questions about potential conflict of interest with their supervisor, another AHA leader, the Human Resources department, or use the AHA ethics hotline.
Associations Property and Information
Employees and volunteers are expected to protect and maintain confidentiality regarding the AHA’s property including cash, equipment, records, and employee and Customer information.