Hello Everyone,
I have joined an orgn as an HR officer.The environment of this orgn is very bad.Not a single employee is satisfied with the management.This year there was no appraisal (last yr the appraisal % was 7-9% only).Here all top level manager behave like the owner of the company.Iam not getting enough support from my management,because 2-3 times I have informed the management about what all things are going on in the organization in his absence.There is lot of communication gap and politics in the organization???Suggest me what steps should I take??
15th April 2009 From India , Delhi
Hi Shiji,
From your message, I observe that you have joined the ORGANIZATION as an HR officer, but say that you do not get enough support from your management.
I need to ask two questions:
1. Who interviewed you and who appointed you and how you entered the organization?
2. What is your definisation of "support from the managerment". My actual question is does the owners of this company themselves manage the org. or it is run by a GM or a CEO.?
Now before doing anything, first start a ground work for the set up:
1. Silently gather all the information of each employees from the documents available in the company, like their Bio-date, CV submitted by them when they joined the organisation, their pay scales right from the day they joined to step by step how it reaches today and what he earns today.
2. You information date should have a column about his each post he held during the time of joining to till date,
3. Observe who recommend them and who appraised them.
4. Now try to gather all the information about their family history etc. just from the file,,i.e. PF records, ESIC records and any other records.

The above will take your time but you will have a thorough information of each people in the organization.

Now make your plan as to what you want to implement:
List the items you want to implement.
Remember normally our Indian Human nature does not accept change or compellsion. So you have to win over them each of them by one by one.

Like a tea boy bring you tea just be cordial and ask his welfare etc. like that you will create an environment for yourself. Instead you are looked as a Tiger or Lion come to eat them, you must create an environment that you are a part of their organization, and HR is just taking care of their welfare when they live in the organization or even when they die during the service of an organization. That must be imbibed in their mind. Once that is achieved then each employee will be satisfied about their HR Chief.

Do not just start by asking everyone to come on time etc. and dictating terms to them. When an employee is asked by the management to stay late then the management has no legal right to demand the employee to come to work on time. THIS I EXPERIENCED IN VASHI NEW BOMBAY AND ALSO MUMBAI CITY. THE EMPLOYER SHAMELESSLY ASKS THE EMPLOYEE TO STAY BACK BEYOND THEIR WORKING HOURS. How the hell they demand employees to stay back more hours without paying??
Does the company gives any quantity of items extra without payment??? If any one does they will be marked as cheat so the EMPLOYER should first be straight and fair before asking employees anything.

So gradually things will improve. Even if there is storm around and no sun and lot of damages. The first thing people look forward is end of strom and rain, and secondly they look forward to SUN. After that things will come to normal.

So you can win win any situation once you control your tongue and be cordial.
In the company people are expected to work efficiently when the boss of the company is not there. That is the trust and faith the employer has on their employees because he is rest assued that even during his absense his employees will take care of the company.

Write to me if you need more support...
Regards
Mr.Rama
Chief Accountant


19th April 2009 From Saudi Arabia ,
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