Conflict Resolution & PM
Here is an article on this subject - very informative and adaptable to our own circumstances.
The one which really hit me on dot is:
Be proactive. Prevent the conflict with good policies, processes, and especially relationships. The best
defense is a good offense.
Attack the problem, not the person.
Focus on what can be done.
Encourage effective conversations.
Accept ownership or responsibility.
Find the root cause.
Please do read and respond.
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