Conflict Resolution & PM
Here is an article on this subject - very informative and adaptable to our own circumstances.
The one which really hit me on dot is:
Be proactive. Prevent the conflict with good policies, processes, and especially relationships. The best
defense is a good offense.
Attack the problem, not the person.
Focus on what can be done.
Encourage effective conversations.
Accept ownership or responsibility.
Find the root cause.
Please do read and respond.
If you are knowledgeable about any fact, resource or experience related to this topic - please add your views.