Din2704
Freelance Soft Skill Trainer
+9 Others

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:dry: Hello..
My Boss has given me the responsibility to implement performance based sytem such as KPI (Key Performance Indicator) for evaluating the performance of Team Leaders. The tough task is i want to implement a very transparent and user friendly system with clear performance measures (SMART Objectives) which will encourage Team Leaders to put their best efforts.
Can anyone provide me templates or examples of KPI sheets with all calculations. Prefereably which can be applied to all functions such as Production, Planning, QC, Purchase, Marketing, R&D, Logistics, Accounts, HR etc.
Regards,
Manoj R Chauhan

Dear Friend,
Here, template will not be of much help to you. What you actually need is documentation of management expectations on performance. Once you have this you can convert that into KPI. The problem for any internal consultant like you is the impact that yours and management's roles play while documenting. Therefore, taking an external help will get you a purer data but not necessarily more informed than what you can collect yourself.
(v. Ramachandran)
Chief Executive – MTS – Management & Technology Services
Email: , Ph: 044-24360807, Mob: 9445383441


Hi Manoj,
This sounds like a pretty major project that will impact many departments - you do need to start with the business objectives, targets and from there, derive the individual department KPIs. Management needs to be intimately involved.
The other thing I would add is this is a change project - people are involved and impacted - keep in mind the emotional aspect and the political aspect, not just the rational/technical aspect of planning it. You may have the best plan, but you may face resistance. Talk to a change management consultant who can help you if you've not done this before.
For some ideas to prompt your thinking further , you can visit Stories and Reflections - I think there is a piece on resistance under organizational effectiveness.
There is a lot more about change however that is not there - best advice is to talk to a change consultant.
Best regards
Chris

Dear Mr. Chauhan,
Greetings of the day!
To implement KRA for each process you can either implement Business score card or A japanese tool that I will share with you.
This is up to U.
I implemented Japanese practice because I work in japanese culture- TQM awarded company.
X- Matrix in which in one Box Company guidelines, in other box linked to company's objectives & targets, in Next Column Departmental objectives are linked with Company's objectives & in Last box Departmental action plans are made which are linked to deptt's objectives & on other side linked to again Company's guidelines. In ultimate achievement of Company's Guidelines in total. If failure -Do gap analysis.
Regards
Praveen :smile:

Dear Sir,
First determine the parameters that indicates Key performance of the team leaders and then identify the measurable parameters for monitoring and measurement. Implement the system to ensure you get the datas for monitoring and measurement of the determined parameters. Once you have sufficient data analyse the data and then fix a target and then ensure that the targets are achived if not take actions for improvement.

Dear Sir
First of all you will have to get inputs from your management on what performance benchmark they are targeting and then you can start setting your KPI linked to the main goal.
Regards
Devang Parikh

hi mr chauhan,
Spend some time with each function ,derieve the theme processes, derive the key performance indicators(kpi's)(example purchase request and purchase order cycle time),set the unit to measure(like no of days for the pr-po example),set the benchmark for the present year and compare your values with the upcoming result(you need to consider all the reporting areas before going for the analysis).
with regards deepak

Dear Chauhan
I appriciate the way that you are thinking to implement my views for KPI.
Can I know someting about you & your company before providing you that document.
you can contact me at

:-)
Regards
Praveen

Dear Praveen,
i went through the discussion on KPI, i have joined recently with the company, i needed to focus on DEVELOPING KRA, JOB EVALUATION, KPI, BUSINESS SCORE CARD., i dont have expreince on those area, i request you to guide me how to executive this in my company, i can be available for discussion in my . kindly revert and guidance me at the earliest, so that i can implement ASAP.
Ton of thanks in advance.
Rgds,
Suguna N
Dear Praveen,
i went through the discussion on KPI, i have joined recently with the company, i needed to focus on DEVELOPING KRA, JOB EVALUATION, KPI, BUSINESS SCORE CARD., i dont have expreince on those area, i request you to guide me how to execute this in my company, i can be available for discussion in my . kindly revert and guide me at the earliest, so that i can implement ASAP.
Ton of thanks in advance.
Rgds,
Suguna N

Hi , Can you plese give me the best tools for making the profit & loss statement the easiest to read my business since i do not have a proper idea about it ,
My e-mail address is :


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