It can be possible to have a 5'S' system implementation in your workplace which goes much beyond housekeeping like cost reduction, efficiency improvement, quality improvement, reduction in response time , improvement of morale at workplace.
WHAT IS 5S, AND WHY DO WE WANT TO DO IT?
5S represents 5 disciplines for maintaining a visual workplace. These are foundational to Kaizen and a manufacturing strategy based "Lean Manufacturing" concepts. 5S is the starting point for improvement activities that ensure our companys survival. Apart from Mfg industries it is found useful for banks, Temples, Railway stations & Govt departments
The 5 disciplines are:
1. SORT - Remove all items from the workplace that are not needed for current operations. Leave only the bare essentials.
Targets excess inventory, obsolete items, quality defects, unneeded tools/equipment
Will use red tags, local and central red tag holding areas; Account for discarded items
Take before and after pictures
2. SET IN ORDER Arrange needed items so that they are easy to find, use and put away.
Consider motion economy
Use painting, outlining and signboard strategies, Visual 5S
3. SHINE Sweeping, wiping-off equipment, painting and assuring everything stays clean.
Create 5S schedules for painting
Must create cleaning inspection checklists
Create current and future shine targets
4. STANDARDIZE Method to maintain the first 3 disciplines (sort, set-in-order, shine)
Prevention steps for clutter-suspension, incorporation, elimination
Integrate 3S duties into regular work with 5S job cycle charts, 5 minute 5S, visual 5S activities
5. SUSTAIN A top-down support of the ongoing 5S process.
Must create the conditions to support 5S
Provide a structure
Offer rewards and recognition
This will take care of atleast HK part.
About security I will have to see what are you really looking for.
I will be in Kolkata sometime in the end of this month when I could explain you more in details
Thanks & Regards,
I hope that your quiery is about how to effectively utilise the human resources in house keeping and in security deparments,
you have to create an ambience among that group of employees that they are the linking people between the public and the mangement.If you make them to understand the quality of work required from them then they will make a system and come to you for approval.
In hospital care units HUMAN TOUCH is more important than anything else.