Operations Management

Processes and techniques relating to both manufacturing and service systems. Systems approach to the efficient allocation of resources within the firm. Managing people, equipment and materials to jointly achieve organizational objectives.

Project management tools and techniques and the problems associated with bringing projects in on time and within estimated cost. PERT/CPM, resource leveling, team dynamics and cost estimates. Developing project proposals and project reports.

Systems approach to the collaboration of all functions in an organization to attain a customer oriented quality operation and to maintain appropriate process improvement programs.

Theory and practice of managing innovation and technology and their role in competitive business situations.

Purchasing management role and responsibilities in the firm. Internal and external relationships with other company activities and with suppliers.

Examining aspects of a business and its interactions, and attempting to improve the efficiency of the underlying processes.