| Quality Function Deployment (QFD) and House of Quality Quality Function Deployment (QFD) and House of Quality It is very necessary these days to have a customer and total quality focus. Companies should know the requirements of the customers and build then into their offerings. Quality Function deployment (QFD) and House of Quality are two systems of Japanese origin. Not only do they help companies in knowing the customer and quality requirements but also provide a way to deploy the quality down all the concerned departments through process management. Read more at: http://management-universe.blogspot.com/ http://quality-function-deployment.blogspot.com/ | 
